Seasonal Sales Associate - TEMPLATE

Pacsun Careers•Leesburg, VA

About The Position

The Sales Associate generates sales by demonstrating enthusiasm for Pacsun products, brands, fashion, and trends. The role also involves carrying out initiatives and tasks assigned by the leadership team, contributing positively to the store team, and consistently providing an exceptional customer experience. The associate delivers engaging, positive, and authentic customer interactions; focuses on full-price selling while remaining aware of product value and promotions; addresses customer situations according to company policy; completes assigned tasks efficiently; and maintains visual, organizational, cleanliness, and safety standards. The role supports sales and operational goals, store contests and events, and digital sales strategies such as ship from store and BOPIS. The associate is expected to reflect the Pacsun brand, follow appearance and company policies, and work to improve individual and team performance. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. Physical requirements include frequently lifting or moving up to 20 pounds and occasionally up to 35 pounds, frequently sitting or standing for long periods, climbing ladders as needed, and maneuvering around the sales floor, stockroom, and office. The work environment is open, with fluctuating temperatures and standard lighting. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week.
Availability to work weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in compliance with company policy and procedures, attempt to resolve issues, and involve leadership in escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Support organization, cleanliness, and a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Follow Loss Prevention policies and communicate violations to leadership or through the Silent Witness Hotline.
Share customer feedback with the leadership team to improve the customer experience.
Participate in company and store contests and events and stay current on financial goals and priorities.
Support the leadership team in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the Pacsun brand and contribute to a positive working environment.
Follow Employee Appearance Guidelines and continue learning about products, brands, fashion, and trends.
Work to improve individual performance as a productive team member.