Seasonal Sales Associate - TEMPLATE

PACSUN•Wellington, FL

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The role also involves completing initiatives and tasks assigned by the leadership team, contributing positively to the store team, and consistently providing an exceptional customer experience. The associate delivers engaging, positive, and authentic customer service; focuses on full-price selling while remaining aware of product value and promotions; handles customer situations according to policy; and completes tasks efficiently. The role supports store presentation, organization, cleanliness, safety, loss prevention, and compliance with company policies. The associate also contributes to sales and operational goals, participates in store events and contests, and supports digital sales strategies such as ship from store and BOPIS. This is a part-time position requiring availability for 20–40 hours per week, including flexibility to work weekends, nights, and peak holiday periods. The role requires frequent lifting and moving of items weighing up to 20 pounds and occasional lifting and moving of items weighing up to 35 pounds, along with extended periods of sitting or standing, ladder use as needed, and the ability to move around the sales floor, stockroom, and office.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in accordance with policies and procedures, seek solutions, and partner with leadership on escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Support organization, cleanliness, and a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies.
Communicate Loss Prevention violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events and stay current on financial goals and priorities.
Support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Contribute to a positive work environment by exhibiting core value behaviors.
Adhere to Employee Appearance Guidelines and maintain the company's fashion image.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.