The North Face: Sales Associate - Fashion Mall at Keystone

VF Corporation • Indianapolis, IN

20h • Onsite

About The Position

As a Sales Associate, you will be the face of the brand to our retail customers and will be responsible for creating a best-in-class customer experience in the store. You will actively engage with a diverse and often large group of people, using your product, brand, activity, and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store.

Requirements

• Ability to genuinely and comfortably engage with a diverse group of customers
• Customer service experience
• Ability to collaborate, work as a team, and be adaptable in the workplace
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
• Excellent written and verbal communication skills
• Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base
• Attention to detail
• Proficient computer skills including word processing, spreadsheets, and software programs
• Operate office equipment and technology (i.e., computers, tablets, phones, copiers, etc.)
• Standing required for entire work shift
• Bend, lift, open and move product up to 50 pounds as needed
• Use ladders for visual merchandising, light adjustments, and window banner placement.

Nice To Haves

• High School Diploma or GED

Responsibilities

• Provide a high level of personalized customer engagement.
• Serve as a one stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
• Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
• Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
• Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, and product replenishment.
• Assume cashier duties as needed.
• Assist in the execution of all Loss Prevention initiatives.
• Assist in the overall visual and operational maintenance of the store.

Benefits

• Comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates.
• Some benefits the company offers that this position can participate in.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED