The North Face: Sales Associate - Woodland Mall
About The Position
As a Sales Associate, you will be the face of The North Face brand to retail customers, responsible for creating a best-in-class customer experience in the store. You will actively engage with a diverse and often large group of people, leveraging your product, brand, activity, and community knowledge to ensure each customer has a memorable positive experience. You will work as part of a team, prioritizing customer engagement while also assisting in the daily visual and operational maintenance of the store. The North Face was founded on a love for the outdoors and a desire to enable exploration for all people. For over 50 years, the brand has been guided by the belief that exploration can change us and offer new perspectives. To ignite a global movement of outdoor exploration, love for the natural world, and a commitment to protect it, The North Face encourages new participants to the outdoors, supports non-profit organizations, and connects participants with recreation opportunities. As the company enters its sixth decade, it pledges to empower exploration for as many people as possible, protect the places where they live, play, and operate, and evolve product manufacturing by improving environmental performance and social responsibility in the supply chain.
Requirements
- Ability to genuinely and comfortably engage with a diverse group of customers
- Customer service experience
- Ability to collaborate, work as a team, and be adaptable in the workplace
- Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
- Excellent written and verbal communication skills
- Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base
- Attention to detail
- Proficient computer skills including word processing, spreadsheets, and software programs
Nice To Haves
- High School Diploma or GED
Responsibilities
- Provide a high level of personalized customer engagement.
- Serve as a one stop resource for customers, providing them with relevant product, community, and activity-based knowledge and recommendations.
- Demonstrate a willingness to learn and to share relevant activity, community, and product. knowledge to create a memorable and valuable experience for the customer.
- Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
- Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, and product replenishment.
- Assume cashier duties as needed.
- Assist in the execution of all Loss Prevention initiatives.
- Assist in the overall visual and operational maintenance of the store.
Benefits
- comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates.
- This position is a part-time or limited time position (ie., internship) and is not eligible for all of the benefit plans offered at VF Corporation. There are some benefits the company offers that this position can participate in.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
