Full Time - Sales Associate - Hardware - Day
About The Position
As a Customer Service Associate in Hardware at Lowe’s, you welcome customers, help them find products and services for home improvement projects, answer questions, and provide friendly, professional service. You assist with locating and handling merchandise, restock shelves, process orders and deliveries, and help customers through shopping or checkout. You may also prepare merchandise based on customer needs and cross-train in other store areas. This role may involve occasional travel to meetings, training, or neighboring stores, and work indoors or outdoors in varying weather and noise conditions.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
- Use powered equipment when required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran background.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, select, and handle merchandise.
- Restock merchandise by identifying empty shelf areas and replenishing supplies.
- Accurately process orders and deliveries so customers receive merchandise as expected and on time.
- Cross-train in other store areas to support customer service.
- Prepare merchandise based on customer needs, such as cutting or bundling materials or preparing products.
- Guide customers through shopping or checkout.
- Perform other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% associate discount.
- Track to the Trades program.
- Competitive pay and flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
