Sales Associate (Full-Time) - Athletic Warehouse Outlet, Glen Burnie, MD

DTLR, Inc.•Glen Burnie, MD

10d•$16 - $17

About The Position

The Full-Time Sales Associate assists the store management team with daily operations, including customer service, sales, merchandising, and other assigned responsibilities. The role is expected to be performed professionally, courteously, reliably, and with a results-oriented approach. Associates help customers identify and select suitable products, maintain store presentation, support loss prevention and operational compliance, and contribute to a positive sales environment. The standard work week is a minimum of 35 hours and a maximum of 40 hours.

Requirements

Previous retail or customer service experience is preferred but not necessary.
Excellent command of English to communicate effectively with management, customers, and other employees.
Demonstrated leadership and ability to work under minimum supervision and take charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style trend knowledge and an interest in working with customers in a retail setting.
A proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Build customer relationships and provide professional, courteous, attentive, honest, and responsive service.
Identify customer needs and provide knowledgeable product assistance.
Use basic fashion and trend knowledge to recommend appropriate merchandise while meeting DTLR standards.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager in identifying loss or inventory inconsistencies and help the store meet shrink goals.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Minimize inventory shrinkage, guard against shoplifting and internal theft, and follow loss prevention and security procedures.
Follow proper point-of-sale procedures, balance money received during assignments, and work with management to investigate discrepancies.
Keep management informed of important developments and potential problems.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.