Assistant Store Manager - Southdale Center, Glen Burnie, MD
About The Position
The Assistant Store Manager assists the Store Manager with daily retail store operations to support sales and profitability through merchandising, expense and inventory management, team training and development, human resources activities, and outstanding customer service. The role helps maintain staff performance, company policy compliance, operational and safety standards, store budgets, and shrink goals. The position may require work across multiple stores in the assigned district. The standard work week does not exceed 40 hours, with a flexible schedule that includes days, nights, weekends, and holidays.
Requirements
- At least one year of retail management experience.
- Solid knowledge of business and excellent command of English for effective communication with management, associates, and customers.
- Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
- Ability to think strategically and plan and organize effectively.
- Professionalism in all situations.
- Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
- Results-driven critical and creative thinking, project management, time management, analytical, and organizational skills.
- Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
- Ability to plan, organize, multitask, and set priorities effectively while responding proactively to changing demands from multiple sources.
- Ability to execute directives precisely and consistently.
- Working knowledge of Microsoft Office products.
- Willingness to work in multiple stores within the assigned district.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
- Reliable transportation.
- Willingness to travel by car, plane, or train.
Responsibilities
- Oversee the quality and performance of retail store staff.
- Ensure compliance with company policies and procedures.
- Model effective leadership to build commitment to store goals and training standards.
- Assist with recruiting, selecting, training, and developing store personnel.
- Assist with and provide feedback to the Store Manager on annual employee performance evaluations.
- Assist with expense management and develop strategies to help stores meet budget expectations.
- Help monitor and identify loss or inventory inconsistencies and support achievement of shrink goals at or below company plan.
- Monitor and control operational compliance, safety, and business standards.
- Support employee training in suggested selling and merchandising techniques.
- Uphold customer service standards and provide a friendly environment for customers.
- Assist with accurate and regular merchandise inventory counts.
- Perform other duties as assigned.
Benefits
- Bonus opportunity if guidelines or criteria are met.
- Company 401(k) plan eligibility for all roles.
- Medical, dental, and vision coverage for full-time roles.
- Company-paid time off for full-time roles.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
