Full Time - Sales Associate - Building Materials - Day

Lowe's Companies, Inc. • Oshkosh, WI

1d

About The Position

As a Customer Service Associate in the Building Materials department, you help customers with their home improvement needs by providing friendly, professional service. You welcome customers, answer questions, help them find and select products and services, and occasionally assist with loading merchandise. You also organize and replenish merchandise, process orders and deliveries, and prepare products to meet customer needs. Associates may be cross-trained in other store areas, and daily responsibilities vary by department. This role may involve occasional travel to meetings, training, or neighboring stores. Working conditions may include indoor and outdoor environments, variable and sometimes extreme weather, noise, and moving or shaking objects and equipment. Lifting requirements vary; single lifts are limited to 75 pounds, team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used when required with proper training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise based on customer needs, such as cutting and bundling wood or cutting drywall.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed