Sales Associate

Jockey International, Inc.•Williamsburg, VA

5d•Onsite

About The Position

Jockey is seeking an energetic Sales Associate for its Williamsburg, Virginia location. The Sales Associate provides excellent customer service in line with Jockey’s service principles, supports store goals, and helps maximize sales. The role involves welcoming guests, identifying their needs, recommending products, promoting company programs and rewards membership, completing sales and register transactions, and supporting merchandising and store operations. Associates are expected to reflect Jockey’s values, work productively and inclusively with coworkers, and help maintain a safe, clean, and well-organized store. The position requires being at least 16 years old and having excellent interpersonal and verbal communication skills. A high school diploma or equivalent and two years of retail or customer service experience are preferred. Physical requirements include moving up to 25 pounds, working throughout the sales floor and stockroom, repetitive bending and other movements, prolonged standing, climbing a ladder, and working with or around cleaning chemicals. Jockey describes its culture as grounded in hard work, mutual respect, quality, and style. The company notes that its nonprofit Jockey Being Family supports adoptive families and that Jockey was named a Dave Thomas Foundation top Adoption-Friendly employer. The posting states that part-time employees earn paid time off (PTO), discounts, and incentives.

Requirements

Must be at least 16 years of age.
Excellent interpersonal and verbal communication skills.

Nice To Haves

High school diploma or equivalent.
Two years of retail or customer service experience, with a demonstrated passion for extraordinary guest service and sales.

Responsibilities

Demonstrate behavior that reflects Jockey’s core values and culture.
Build positive relationships with coworkers and guests, contributing to productivity, inclusiveness, and satisfaction goals.
Greet guests warmly and sincerely, share current promotional messages, and use suggestive selling.
Engage guests to identify their needs and use product knowledge to recommend solutions.
Promote company programs, including rewards participation and the satisfaction guarantee.
Promote awareness of and excitement about Jockey Rewards membership.
Support store-level sales and profitability.
Complete sales and register transactions, including ringing purchases, processing cash or credit payments, and counting money.
Assist with product stock, markdowns, and visual merchandising in accordance with established standards.
Follow Jockey policies and procedures.
Maintain store standards for visuals, merchandising, and inventory management.
Maintain a safe and clean work environment.
Support hiring and recruiting efforts.
Perform other duties as assigned.