Sales Associate

Knitwell Group•Winston-Salem, NC
•Onsite

About The Position

As a Sales Associate at LOFT, you are a brand ambassador who creates authentic connections with customers and guides their shopping journey with personalized styling recommendations. You help maintain an attractive, organized sales floor and collaborate with your team to create personalized customer experiences and an inviting store environment. The role requires weekend availability and flexible availability for evenings, weekends, and holidays.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays; weekend availability is required.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use company technology and available tools to stay informed about priorities and promotions and provide a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and properly placed on the sales floor.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
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