Sales Associate

Hotspot Convenience Store (RL Jordan)•Bryson City, NC

About The Position

The Sales Associate at Hot Spot Stores supports daily convenience store operations and provides prompt, efficient, and courteous customer service. The role includes stocking and merchandising products, maintaining clean and organized work areas and facilities, processing store paperwork, operating various service machines, handling money according to instructions, preparing shift reports, and assisting the Store Manager and Assistant Store Manager. Employees must follow company policies and applicable state and local laws, including those governing regulated products and services. The position may also be assigned other appropriate duties. Sales Associates must be able to follow instructions, work independently, and work variable shifts, weekends, and holidays. Variable employees are hired without an initially determined number of weekly work hours. The job involves intermittent sitting, standing, and bending; lifting up to 50 pounds; exposure to cold temperatures while stocking refrigerator units; and using safety equipment within the store.

Requirements

Ability to follow instructions.
Ability to work variable shifts, weekends, and holidays.
Ability to work independently.
Ability to lift up to 50 pounds.
Ability to use safety equipment within the store.

Responsibilities

Stock refrigerator units with drinks and perishable goods.
Stock and merchandise products.
Ensure prompt reconciliation of store operations paperwork.
Keep the work area neat, clean, and organized.
Clean and restock shelving, displays, coolers, the coffee bar, and snack area as needed; keep cooler doors clean.
Maintain cleanliness of restrooms and facilities.
Use lottery, money order, check-cashing, gas, and prepaid phone card machines.
Make drops into the safe according to instructions.
Prepare shift reports accurately.
Follow required robbery-prevention procedures.
Assist the Store Manager and Assistant Store Manager with store operations.
Follow company policies and procedures and applicable state and local laws concerning alcohol, tobacco, money orders, ephedrine sales, and lottery sales.
Periodically check the parking lot, pumps, trash cans, towels, and windshield wash, and keep supplies stocked during the shift.
Provide prompt, efficient, and courteous customer service.
Greet and thank customers in a timely and professional manner.
Suggest possible purchases and promote store specials.
Dress consistently with Hot Spot and Shell Store policies.