Sales Associate

MATTRESS WAREHOUSE • Salem, VA

13d

About The Position

Mattress Warehouse is seeking a motivated Retail Sales Associate to provide exceptional customer service and sell premium mattress and bedding products. Associates use the company’s established sales process and bedMATCH® diagnostic sleep system, which takes 18 measurements and provides personalized recommendations, to help customers find products suited to their needs and improve their sleep. The role focuses on creating a relaxed, low-pressure, educational shopping experience.

The position is part of a team-oriented retail environment at a family-owned and operated company. Associates use tablets, mobile point-of-sale technology, and the bedMATCH system. The typical schedule is four to five days per week, with 40 to 55 hours possible, and includes evenings, most holidays, and weekends. The role may involve lifting up to 75 pounds, resetting the showroom floor, and helping customers load mattress purchases into their vehicles.

Requirements

• Ability to work a retail schedule that includes evenings, most holidays, and all weekends.
• Ability to lift up to 75 pounds.
• Ability to reset the showroom floor and assist customers with loading mattress purchases onto their vehicles.
• A team-oriented attitude, high energy, and enthusiasm.
• Enjoy meeting and interacting with customers and understanding their needs.

Nice To Haves

• Bilingual fluency in spoken and written English and Spanish, or other languages.

Responsibilities

• Sell premium mattress and bedding products using the company’s established selling process and bedMATCH® diagnostic sleep system.
• Help customers understand their needs and provide personalized product recommendations in a relaxed, low-pressure, educational shopping experience.
• Provide exceptional customer service focused on improving customers’ lives through sleep solutions.
• Reset the showroom floor.
• Assist customers with loading mattress purchases into their vehicles.

Benefits

• Generous hourly wage with overtime opportunities and eligibility for bonuses.
• 401(k) plan with an employer match.
• Medical, dental, and vision insurance.
• Short- and long-term disability insurance.
• Basic life and AD&D insurance.
• Recognition programs.
• Product discounts.
• Paid time off including vacation, personal, and sick days.
• Paid training program, continuous feedback, and access to a learning library.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed