Sales Associate

Hotspot Convenience Store (RL Jordan)•Asheville, NC

About The Position

The Sales Associate supports daily convenience store operations at Hot Spot Stores and provides prompt, efficient, and courteous customer service. The role includes stocking and merchandising products, maintaining clean and organized store areas and facilities, handling operational paperwork and shift reports, using store transaction equipment, and assisting the Store Manager and Assistant Store Manager. Employees must follow company procedures and applicable state and local laws, including those covering regulated sales. The position may include other duties as assigned.

Requirements

Ability to follow instructions.
Ability to work independently.
Ability to work variable shifts, weekends, and holidays.
Ability to sit, stand, and bend intermittently and lift up to 50 pounds.
Ability to use safety equipment within the store.

Responsibilities

Stock refrigerator units with drinks and perishable goods.
Stock and merchandise products.
Promptly reconcile store operations paperwork.
Keep the work area neat, clean, and organized.
Clean and restock shelves, displays, coolers, the coffee bar, and snack area as needed; keep cooler doors clean.
Maintain clean restrooms and facilities.
Use lottery, money order, check-cashing, gas, and prepaid phone card machines.
Make safe drops according to instructions.
Prepare shift reports accurately.
Follow required robbery-prevention procedures.
Assist the Store Manager and Assistant Store Manager with store operations.
Follow company policies and procedures and applicable state and local laws concerning alcohol, tobacco, money orders, ephedrine sales, and lottery sales.
Periodically check the parking lot, pumps, trash cans, towels, and windshield wash, and keep these areas and supplies attended to during the shift.
Provide prompt, efficient, and courteous customer service.
Greet and thank customers in a timely and professional manner.
Suggest purchases and promote store specials.
Dress consistently with Hot Spot and Shell Store policies.