Sales Associate

Goodwill Industries of Akron•Ontario, OH

3d•Onsite

About The Position

Goodwill Industries of Akron is hiring an entry-level Sales Associate / Cashier to provide customer service to shoppers and donors while supporting the agency’s community mission. The role is the public face of the agency and involves greeting customers, assisting with purchases, and maintaining an organized, clean store. Associates also inform customers about the Elizabeth Clark Fund and Goodwill Club membership, handle point-of-sale transactions, complete business and donation records, answer phone calls, and select and price donated goods and textiles according to Goodwill quality control standards.

Requirements

Ability to operate a cash register, including counting back change.
Basic math, computer, and typing skills.
Ability to lift up to 30 lbs.
Customer service skills.
Friendly demeanor and excellent interpersonal and verbal communication skills.
Reliability and trustworthiness.
Ability to work independently while fostering a strong team atmosphere and promoting the agency positively.

Responsibilities

Greet customers and donors warmly and provide excellent customer service.
Inform customers about the Elizabeth Clark Fund and invite them to participate.
Encourage customers to sign up for or use their Goodwill Club membership.
Assist customers with purchases and operate the cash register and point-of-sale system accurately and efficiently.
Complete reports and records, including donation counts, readings, daily business statements, deposits, and cash drawer balances.
Answer phone calls in a friendly manner and listen carefully.
Select and price donated goods and textiles in accordance with Goodwill quality control standards.
Keep all areas neat and clean.