Sales Associate

Knitwell Group•Plano, TX
•Onsite

About The Position

Talbots is hiring a Sales Associate to provide an exceptional, meaningful customer experience while promoting products and building relationships with customers and the brand. The associate uses selling competence, styling expertise, and product knowledge to help customers create outfits and find items suited to their needs. The role supports store business and the management team, contributes to sales and service metrics, and completes operational projects as assigned. This is a temporary, part-time position at Talbots Store 00109 in Plano, Texas. The position requires open availability for 15 to 20 hours per week, including evenings, weekends, and holidays according to business needs. Associates should be comfortable standing for extended periods, moving around, climbing ladders, reaching and bending for products, and lifting, carrying, or moving at least 40 pounds.

Requirements

  • Demonstrated selling competence, styling expertise, and a love of fashion.
  • Drive to create, build, and cultivate relationships.
  • Ambition and passion for achieving individual and store-team goals; ability to thrive in a team environment.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency navigating a computer, iPad, or handheld system.
  • Strong organizational skills and ability to multitask in a fast-paced, changing environment.
  • Ability to work cooperatively in a diverse work environment.
  • Comfort with climbing ladders, moving around regularly, and standing for extended periods.
  • Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 pounds.
  • Open availability for 15 to 20 hours per week and flexible availability for evenings, weekends, and holidays based on business needs.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Use service enhancers, including active use of Concierge, to build strong relationships.
  • Serve multiple customers at a time and handle simultaneous tasks or projects.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits and suggest items that meet customers’ needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
  • Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational work, including filling orders, replenishment, and recovery.

Benefits

  • Growth opportunities and tools to advance beyond the position.
  • Incentive opportunities.
  • Comprehensive benefits packages for full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
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