Sales Associate

Tory Burch • San Antonio, TX

7d

About The Position

Tory Burch is seeking a Sales Associate to deliver a transformational client experience, build the brand one customer at a time, and drive business through sales. The role involves building and maintaining customer relationships, achieving personal sales goals, using selling skills and product knowledge to create a strong customer experience, and communicating the Tory Burch brand philosophy and lifestyle. The Sales Associate also follows sales and operational policies and procedures and contributes to visual and operational aspects of the store, loss prevention, and a collaborative team environment.

The company describes its culture as welcoming, inclusive, purpose-led, and focused on retail excellence. Team members are encouraged to contribute ideas, learn through retail excellence programs, collaborate, and support the Tory Burch Foundation and community initiatives. The position requires open availability for a flexible schedule that may include overnight, evening, holiday, and weekend shifts, as well as physical activities such as lifting at least 40 pounds and standing for extended periods.

Requirements

• One to three years of experience in a high-volume, customer-driven retail environment.
• Strong personal selling and customer relations experience.
• Strong verbal and written communication skills.
• Open availability for a flexible work schedule that meets business needs, including overnights, evenings, holidays, and weekend shifts.
• Ability to lift at least 40 pounds and to carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.
• Commitment to customer service, curiosity and interest in people, authenticity, fashion and style sensibility, and exceptional selling skills.
• Resourcefulness and collaboration, including awareness of visual and operational aspects of the role and commitment to loss prevention.

Nice To Haves

• A sense of humor.

Responsibilities

• Build and maintain new and existing customer relationships to drive business and meet personal sales goals.
• Create a customer experience using selling skills and extensive product knowledge.
• Understand and communicate the Tory Burch brand philosophy and lifestyle to customers and colleagues.
• Follow and maintain sales and operational policies and procedures.
• Contribute to the visual and operational aspects of the role and remain committed to loss prevention.
• Collaborate with the store team to deliver retail excellence and memorable customer experiences.

Benefits

• Competitive pay and rewards for high performance.
• Benefits supporting mental and physical health, financial security, and overall wellness.
• Employee discount and access to exclusive special offers.
• Retail Excellence Programs in styling, coaching, and brand ambassadorship, with support from Retail Leaders.
• Paid volunteer days and opportunities to give back through the Tory Burch Foundation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed