FT Sales Associate, Sandro @ Oakridge Park, Vancouver, British Columbia
About The Position
SMCP embodies Parisian elegance with Sandro and Maje, offering accessible luxury, high-fashion designs, and sustainability. Operating in over 47 countries, the company is financially stable and growing, led by an experienced senior leadership team. Its culture emphasizes engagement, inclusivity, and corporate social responsibility, with ambitious sustainability goals for 2030. SMCP offers Parisian chic with a modern twist, blending casual elegance and evening sophistication for individuals who value style and sustainability. As a Sales Associate, the role involves delivering an exceptional client experience, building strong customer relationships, curating personalized styling, and inspiring confidence through fashion. The associate will also contribute to daily store operations, including visual merchandising, stock replenishment, and team collaboration, ensuring a dynamic and engaging shopping environment.
Requirements
- 1+ years of customer service or retail experience, preferably in a fashion-forward environment.
- Passionate about styling, fashion, and delivering an exceptional client experience.
- A strong communicator—friendly, engaging, and skilled at building relationships.
- A team player with a positive, solution-oriented mindset.
- Adaptable and flexible to thrive in a fast-paced retail setting.
- Flexible availability, including evenings, weekends, and holidays, is required.
Nice To Haves
- Social media savvy
Responsibilities
- Create a welcoming, elevated shopping experience with expert fashion advice.
- Style clients with personalized wardrobe selections and full-range product recommendations.
- Build and maintain a client book, fostering long-term relationships.
- Encourage repeat visits through personalized follow-ups and exclusive offers.
- Share insights on collections, craftsmanship, and brand heritage.
- Guide clients through their shopping journey, ensuring a meaningful brand connection.
- Support daily operations, including visual merchandising and floor maintenance.
- Ensure stock is replenished and the store remains organized and inviting.
- Drive sales, achieve personal and team goals, and support a thriving workplace culture.
- Work closely with the team to create a motivating, results-oriented environment.
- Address customer concerns professionally, ensuring satisfaction and long-term loyalty.
- Provide solutions that enhance the overall client experience.
Benefits
- Competitive base hourly pay
- Individual commission structure
- 50% shopping discount
- Seasonal wardrobe offering
- Cell phone contribution
- Enhanced health benefits
- RRSP/DPSP savings plan
- Generous paid time off
- Paid parental leave
- Pet benefits
- Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life
- MAVEN Family Planning, providing additional support for family planning and wellness
- Extensive product knowledge training
- Industry insights
- Opportunity to participate in our Retail Stylist Program
- Mentorship and professional development support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
