PT Operations Associate, Maje @ Oakridge Park, Vancouver, British Columbia

SMCP NORTH AMERICA (US, CANADA)•Vancouver, BC

8d•Onsite

About The Position

SMCP, home to Sandro and Maje, embodies Parisian elegance with a commitment to accessible luxury, blending high-fashion designs with sustainability. Operating in over 47 countries, SMCP is financially stable and experiencing significant growth, guided by an experienced senior leadership team. The company fosters a culture of engagement, inclusivity, and corporate social responsibility, aiming for ambitious sustainability goals by 2030. SMCP offers a forward-thinking environment where innovation and sustainability converge, prioritizing internal mobility and offering meaningful career opportunities. Collections from Sandro and Maje combine timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality. Joining SMCP means becoming part of an evolving story focused on passion, creativity, and sustainability, shaping the future of fashion with a strong foundation of growth, stability, and engagement. As an Operations Associate, you will be crucial in ensuring the smooth and efficient functioning of all back-of-house operations, which are vital for delivering an exceptional customer experience. Your attention to detail, organizational skills, and proactive problem-solving will help maintain operational excellence and support the store's overall performance. By managing inventory, assisting with visual merchandising, and ensuring seamless operational processes, you will directly contribute to the store’s success and customer satisfaction. Your passion for operational efficiency and commitment to excellence will make you an integral part of the team.

Requirements

1+ years of prior sales support experience, including POS, merchandising paperwork, cycle counts, and inventory management.
Strong organizational skills and ability to work within established timelines.
High attention to detail and ability to manage multiple priorities.
Excellent problem-solving skills and a solutions-oriented mindset.
Brand-appropriate personal presentation.
Strong communication skills with team members and leadership.
Flexibility with scheduling to meet business needs.
Flexible availability, including evenings, weekends, and holidays, is required.

Nice To Haves

Bilingual capabilities are a plus in key markets.

Responsibilities

Manage the check-in and processing of incoming merchandise, ensuring accuracy and readiness for the sales floor.
Coordinate store-to-store transfers, ensuring timely and precise movement of merchandise.
Oversee markdown management by updating pricing and ensuring changes are reflected on the floor.
Process RTVs (Return to Vendor) efficiently, maintaining clear records and compliance with vendor guidelines.
Assist with floor sets and moves, ensuring merchandise placement aligns with brand guidelines.
Replenish merchandise regularly to maintain product availability and a fresh, appealing display.
Maintain visual standards by adjusting displays and signage to reflect the brand’s aesthetic.
Support shortage prevention strategies to minimize loss and protect store assets.
Assist with inventory control, including cycle counts and physical inventory preparation.
Ensure all safety protocols are followed to maintain a secure environment.
Keep the stockroom organized and efficient to support smooth store operations.
Implement best practices to optimize stockroom space and improve restocking processes.
Assist with POS operations, ensuring accurate and efficient customer transactions.
Greet and assist customers on the sales floor, enhancing their shopping experience.

Benefits

Competitive base hourly pay and an individual commission structure.
50% shopping discount.
Seasonal wardrobe offering.
Cell phone contribution.
Generous paid time off.
Paid parental leave.
Pet benefits.
Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life.
MAVEN Family Planning, providing additional support for family planning and wellness.
Mentorship and professional development support.
Dynamic, engaging workplace where your contributions truly matter.