Sales Associate

Boot Barn • Victor, NY

3d • Onsite

About The Position

Sales Associates, referred to as Sales Partners, engage with customers and create an exceptional in-store experience. They represent Boot Barn’s Mission, Vision and Values through their words and actions, using selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. The role supports a welcoming, collaborative store community and helps customers find products that meet their needs.

This position is open year-round to address changing hiring needs. Applications are reviewed regularly, but there is no set hiring timeline; selected candidates may be contacted as positions become available throughout the year.

Requirements

• Strong communication, customer service, time management, and organizational skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
• Scheduling flexibility and willingness to work extended hours when necessary.
• Ability to stand, walk, and squat for more than 50% of a work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with coworkers and customers.
• Close, distance, and peripheral vision; depth perception; and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture, exceed customer expectations, and build lasting customer relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Work toward measurable sales goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Help process merchandise and monitor and replenish floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountabilities at point-of-sale registers.
• Partner with store leadership to develop skills and improve performance metrics.
• Follow applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, reliable attendance, and a professional appearance.

Benefits

• Competitive hourly rate of $16.00–$16.50, plus selling incentives (SPIFFS) and a monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid time off plan for year-round Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed