Sales Associate

Carter's • Phoenix, AZ

14h

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome and assist customers as they shop for baby essentials, children’s clothing, and products for important moments in their parenting journey. You work in a welcoming and inclusive retail environment and help create positive shopping experiences for customers.

Requirements

• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• A positive and solutions-oriented mindset.

Responsibilities

• Welcome customers warmly and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Help meet customer needs through omnichannel services as needed.
• Execute and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program provides tuition-free opportunities to earn a GED or bachelor’s degree, or to learn English as a second language.
• Professional and personal development, including programs to build skills and support career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed