Sales Associate - Dells Outlet

Knitwell Group•Wisconsin Dells, WI
•Onsite

About The Position

As a Sales Associate, you serve as a brand ambassador, building authentic connections with customers and guiding their shopping journeys through personalized styling recommendations. You help maintain an inviting store by keeping merchandise organized and correctly positioned on the sales floor. In collaboration with your team, you create personalized customer experiences and support the store environment. You listen to customers’ needs, share product knowledge and styling recommendations, and provide personalized service that builds brand loyalty. You uphold visual and operational standards, use available technology to support company priorities and promotions and provide an omnichannel shopping experience, and partner with store leaders to meet individual goals and daily expectations. You also build productive relationships with colleagues by sharing ideas and offering help.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and in the right place on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships
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