Sales Associate

Carters Inc.•Buford, GA
•Onsite

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, help them find products for important moments in their parenting journey, and contribute to a positive shopping experience. You’ll work in a welcoming and inclusive environment that values and develops employees’ skills and talents. Carter’s is a North American apparel retailer for babies and young children, with the Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company emphasizes caring, teamwork, flexibility, and growth, and provides training and development programs. Store schedules are intended to allow employees to balance work and personal activities. The role may suit someone seeking seasonal work or a longer-term career.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Assist with omnichannel services as needed to meet customer needs and provide a positive shopping experience.
  • Execute and expedite point-of-sale/register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program, which helps employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
  • Professional and personal development, including programs to build skills and support career growth.
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