Sales Associate

Vera Bradley • Auburn Hills, MI

7d • $13 - $20

About The Position

The Sales Associate supports and maintains the integrity of the Vera Bradley experience by providing exceptional customer service, upholding store image standards, maximizing sales, and assisting with store operations. The role engages guests through product awareness and team selling, drives store results through add-on selling and conversion, and helps maintain brand standards, a clean and inviting sales floor, and an organized stock room. The associate accurately processes sales transactions using a POS system and complies with company policies and procedures.

The position requires a polite, professional, adaptable team player with strong sales and communication skills who can work under pressure in a fast-paced environment. The associate must be available for a flexible schedule, including nights and weekends. The work involves extended walking and standing, frequent bending, stooping, and reaching, handling strong fragrances, and consistently lifting 10–35 pounds and occasionally lifting up to 55 pounds, with the ability to push or pull more than 55 pounds.

The role is incentive eligible based on company and store metrics. Listed base pay is $13.01–$19.57 per hour, with starting pay of $14.00 USD. Pay within the range depends on work location.

Requirements

• Polite and professional demeanor.
• Exceptional sales skills.
• Excellent interpersonal, written, and verbal communication skills.
• Proactive and adaptable, with the ability to work under pressure and meet deadlines in a fast-paced environment.
• Availability to work a flexible schedule, including nights and weekends.
• Strong team-player skills.
• Strong sensory skills, including good eyesight, good hearing, and dexterity.
• Ability to consistently lift 10–35 pounds and occasionally lift up to 55 pounds, and to push or pull more than 55 pounds.
• Ability to meet physical demands including constant walking and standing, and frequent bending, stooping, and reaching.
• Ability to work with strong fragrances and scents throughout the workday.

Nice To Haves

• High school graduation preferred.
• Prior retail experience strongly preferred.
• Experience with a retail POS system is a plus.

Responsibilities

• Engage guests and enhance their experience through product awareness and team selling.
• Treat employees and guests with respect and maintain a positive work environment.
• Drive store results through add-on selling and conversion that meet guests’ wants and needs.
• Assist with visual merchandising to maintain Vera Bradley brand standards.
• Help maintain a clean, organized, and inviting environment for customers.
• Maintain stock room organization.
• Accurately process transactions in a professional manner using the POS system.
• Comply with established company policies and procedures.

Benefits

• Incentive eligibility based on achievement of company and store metrics.
• Paid volunteer time off.
• Employee discount on Vera Bradley products.
• Leadership development, skill development, and career advancement opportunities.
• Holistic wellness program with no-cost access to financial, physical, and mental wellness experts.
• DailyPay wage payment option.
• 401(k) with company match and immediate vesting, subject to service and age requirements.
• Ancillary benefits including pet insurance, cell phone discount, and employee referral bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed