Sales Associate

Boot Barn • Asheville, NC

3d • Onsite

About The Position

The Sales Associate, referred to as a Sales Partner, engages with customers and creates an exceptional in-store experience. The role reflects Boot Barn’s mission, vision, and values through selling and service expertise, product knowledge, visual merchandising, and point-of-sale proficiency. Sales Partners contribute to a collaborative and inclusive store community and support Boot Barn’s vision of offering everyone a piece of the American spirit.

This position is open year-round to address changing hiring needs. Applications are reviewed regularly, but there is no set hiring timeline; selected candidates may be contacted as positions become available throughout the year.

Requirements

• Strong communication, customer service, time management, and organizational skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
• Scheduling flexibility and willingness to work extended hours when necessary.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with customers and coworkers.
• Vision abilities including close, distance, and peripheral vision, depth perception, and ability to adjust focus.
• Manual dexterity to use hands for fingering, handling, feeling, and typing, and to reach with hands and arms.

Responsibilities

• Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable goals, including units per transaction, average dollars per transaction, item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Assist with processing merchandise and monitoring and replenishing floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountabilities at point-of-sale registers.
• Seek opportunities to develop skills and improve performance metrics in partnership with the store leadership team.
• Follow applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, reliable attendance, and appropriate appearance.
• Provide personalized, service-driven customer experiences that support individual and store sales goals.
• Complete daily tasks and inventory processes efficiently, accurately, and on time.
• Maintain a clean and organized store and execute visual merchandising to brand standards.

Benefits

• Competitive hourly rate, selling incentives (SPIFFS), and monthly store sales bonus.
• 50% discount on Exclusive Brands merchandise and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed