Sales Associate

Knitwell Group•Mandeville, LA
•Onsite

About The Position

Talbots is seeking a Sales Associate to deliver a meaningful customer service experience, promote products, and build relationships with customers and the brand. The associate supports store business and the management team, uses fashion and product knowledge to style customers, and contributes to sales and service goals. This is a regular part-time position at Store 00635 in Mandeville, Louisiana, with an expected availability of 15 to 20 hours per week, including evenings, weekends, and holidays based on business needs. Talbots describes its culture through “WE CARE”: teamwork, creativity and smart risk-taking, relationship-building, integrity and respect, diversity and inclusion, and community engagement. The company offers growth opportunities, incentive opportunities, merchandise discounts, and other perks. Comprehensive benefits packages are accessible to full-time and eligible part-time employees.

Requirements

  • Demonstrate selling competence, styling expertise, and a love of fashion.
  • Show drive to create, build, and cultivate relationships.
  • Have ambition and passion for achieving individual and team goals, and thrive in a team environment.
  • Demonstrate excellent verbal communication skills and a high level of integrity.
  • Have technological competency to navigate a computer, iPad, and handheld system.
  • Have strong organizational skills and the ability to multitask in a fast-paced, changing environment.
  • Work cooperatively in a diverse work environment.
  • Be comfortable climbing ladders, moving around regularly, and standing for extended periods.
  • Be able to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
  • Have open availability of 15 to 20 hours per week, including evenings, weekends, and holidays as business needs require.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Support service enhancers, including active use of Concierge, to build strong relationships.
  • Serve multiple customers at a time, multitask, and handle simultaneous projects.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits and suggest items suited to customers’ needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
  • Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

  • Growth opportunities and tools to advance beyond the position.
  • Incentive opportunities.
  • Comprehensive benefits packages for full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
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