Sales Associate-ANN

KnitWell Group•South Windsor, CT
•Onsite

About The Position

As a Sales Associate at LOFT, you serve as a brand ambassador, build authentic connections with customers, and guide their shopping journeys with personalized styling recommendations. You help maintain an attractive, organized sales floor and collaborate with the team to create personalized customer experiences in an inviting store environment. The role uses brand behaviors and available technology to support customer service, loyalty, and omnichannel shopping, while partnering with store leaders to meet individual goals and daily expectations.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Maintain visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and correctly placed on the sales floor.

Benefits

  • 401(k) plan.
  • Merchandise discounts, plus eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
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