Sales Associate-ANN

Knitwell Group•Phoenix, AZ
•Onsite

About The Position

As a Sales Associate at Ann Taylor, you serve as a brand ambassador, building authentic connections with customers and guiding their shopping journeys with personalized styling recommendations. You help maintain an attractive, organized sales floor and collaborate with your team to create personalized customer experiences in an inviting store environment. You use brand behaviors and available technology to provide helpful service and a seamless omnichannel shopping experience, while supporting store priorities and goals.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative and make thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience is preferred.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to build brand loyalty.
  • Maintain high visual and operational standards while keeping the focus on customers.
  • Use technology to stay informed about company priorities and promotions and to support a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and properly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the brands
  • Community impact through philanthropic partnerships
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