Seasonal Sales Associate

Pacsun Careers•Rancho Cucamonga, CA

About The Position

The Sales Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends. The role also carries out initiatives and tasks assigned by the leadership team and contributes positively to the store team by consistently providing an exceptional customer experience. The associate delivers engaging, positive, and authentic service; focuses on full-price selling; handles customer situations according to company policies; and completes assigned tasks efficiently. The associate executes visual directives, maintains store organization and cleanliness, supports a safe shopping environment, follows company and loss-prevention policies, and shares customer feedback with store leadership. The associate participates in store contests and events, stays current on financial goals, supports sales and operational objectives, and executes digital sales strategies such as ship-from-store and BOPIS. The role also requires representing the PacSun brand, contributing to a positive working environment, following appearance guidelines, learning about products and trends, and working to improve individual performance. This is a part-time position requiring availability for 4–25 hours per week and flexibility to work weekends, nights, and peak holiday periods. The hourly salary range is $17.27–$19.76. Physical requirements include lifting and moving merchandise, sitting or standing for extended periods, climbing ladders, and moving around sales-floor, stockroom, and office areas. The work environment is open and may have fluctuating temperatures and standard lighting.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 4–25 hours per week, including weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales-floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while maintaining awareness of product value and promotions.
  • Handle customer situations in accordance with company policies and procedures, seeking solutions and involving leadership in escalated matters.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards.
  • Maintain organization and cleanliness and promote a safe working and shopping environment.
  • Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
  • Comply with loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with leadership to help improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship-from-store and BOPIS.
  • Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
  • Contribute to a positive work environment by demonstrating core value behaviors.
  • Follow Employee Appearance Guidelines and help maintain the company’s fashion image.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
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