Sales Associate

KnitWell Group•Edina, MN
•Onsite

About The Position

Talbots is seeking a Sales Associate to provide customers with an exceptional and meaningful service experience, promote products, and build brand relationships. The associate helps the management team build store business, supports relationship-building services such as Concierge, and serves multiple customers while handling projects simultaneously. The role also involves staying informed about fashion trends and new arrivals, using product and styling knowledge to create outfits and recommend items, participating in learning and coaching, achieving sales and service metrics, and completing operational projects such as order fulfillment, replenishment, and recovery. This is a regular, part-time position with an expected availability of 15 to 20 hours per week. Scheduling flexibility is required based on business needs, including evenings, weekends, and holidays. The position is at Talbots Store 01214 in Edina, Minnesota. The hourly pay range is $11.41 to $14.25.

Requirements

  • Demonstrated selling competence and styling expertise, with a love of fashion.
  • Drive to create, build, and cultivate relationships.
  • Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency with computers, iPads, and handheld systems.
  • Strong organizational skills and ability to multitask in a fast-paced, changing environment.
  • Ability to work cooperatively in a diverse work environment.
  • Comfort with climbing ladders, moving regularly, and standing for extended periods.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
  • Availability of 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Support service enhancers that build strong relationships, including active use of Concierge.
  • Serve multiple customers at a time and handle multiple tasks or projects simultaneously.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits and suggest items that meet customers’ needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
  • Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

  • Incentive opportunities.
  • Comprehensive benefits packages available to full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
  • Growth opportunities and tools to develop beyond the position.
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