Sales Associate Key Ellenton Premium Outlet

Knitwell Group•Bradenton, FL

6d•Onsite

About The Position

Talbots is hiring a part-time Sales Associate at its Ellenton Premium Outlets store in Ellenton, Florida. The role focuses on delivering exceptional customer service, promoting products, building customer relationships, and supporting store business and operational excellence. The associate works with customers to understand their needs, uses product and fashion knowledge to recommend outfits, and contributes to individual and team sales goals. The role also supports store operations, may lead or supervise others on occasion, and may open or close the store.

Requirements

Customer-centric mentality and commitment to creating exceptional customer experiences.
Ability to create and support a selling culture aligned with customer needs.
Strong ambition and passion for achieving individual and team goals.
Passion for selling and ability to maximize store traffic through organized, thoughtful approaches.
Excellent verbal communication skills and a high level of integrity.
Ability to work cooperatively in a diverse work environment.
Ability to navigate POS, computer, iPad, and handheld systems.
Flexible availability based on business needs, including evenings, weekends, and holidays.
Ability to climb ladders, move around regularly, and stand for extended periods.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Serve multiple customers, multitask, and handle projects simultaneously.
Stay informed about fashion trends, new arrivals, and product details such as fit, color, and style.
Use product knowledge and fashion expertise to create outfits and recommend items that meet customer needs.
Develop and maintain positive working relationships that support a productive work environment.
Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
Achieve sales and service metrics, including Talbots Classic Awards.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
Support operational excellence and manage inventory according to policies and procedures, including filling orders, recalls, recovery, replenishment, and re-ticketing.
Plan and prioritize tasks to meet customer and business needs.
Lead or supervise others on occasion and open or close the store as needed.
Understand customer needs and wants through intentional conversation.