Sales Associate

Raymour and Flanigan • Orange, CT

3d

About The Position

At Raymour & Flanigan, the Sales Associate (described in the posting as a Sales Consultant) helps customers find suitable furniture for their homes through consultative selling, customer engagement, and needs assessment. The role involves creating personalized buying experiences that support customer satisfaction and sales conversion, building relationships with new and existing customers, and contributing to prospecting, lead generation, and ongoing relationship management. Associates also identify appropriate upselling and cross-selling opportunities. Success involves building trust, delivering strong service, and meeting goals in a fast-paced, team-oriented retail environment.

Requirements

• Passion for customer service and creating a great customer experience.
• Strong listening skills and a consultative approach.
• Experience connecting with customers in retail, hospitality, service, sales, or another customer-focused setting.
• Confidence guiding customer decisions, closing sales, navigating conversations, and respectfully overcoming objections.
• Comfort working toward goals such as sales quotas, KPIs, or other performance metrics.
• Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
• Comfort with technology and learning new tools.
• Candidates must be authorized to work in the U.S. without sponsorship now or in the future.

Nice To Haves

• Sales experience.
• Interest or experience in building customer relationships that drive repeat business.
• Experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Responsibilities

• Help customers find furniture solutions suited to their homes through consultative selling and needs assessment.
• Create personalized buying experiences that support customer satisfaction and sales conversion.
• Build relationships with new and existing customers.
• Contribute to client prospecting, lead generation, and ongoing relationship management.
• Identify opportunities for upselling and cross-selling that enhance the customer experience.
• Build customer trust, deliver great service, and work toward sales goals.

Benefits

• Unlimited earning potential, with stated annual earnings of $65,000–$100,000.
• $5,000 performance-based sign-on bonus.
• Health benefits.
• 401(k) with company match.
• Discretionary profit sharing.
• Paid time off (PTO).
• Paid training.
• Career growth and advancement opportunities.
• Supportive, team-focused culture.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed