Sales Associate - Miami

Jaded London • Miami, FL

1d • Onsite

About The Position

Sales Associates at the Miami pop-up deliver an exceptional in-store experience. They welcome guests on the shop floor, manage queues during busy periods, drive sales at the point of sale, and keep the store clean and aligned with the brand. The role includes customer service and selling, stock and delivery operations, loss prevention, visual merchandising, event support, contribution to sales and customer satisfaction KPIs, and compliance with health and safety procedures. Both full-time and part-time roles are available. Candidates must be available to work evenings and weekends.

Requirements

• At least 1 year of retail, fashion, or hospitality experience in a fast-paced, customer-facing role.
• Confident communication skills and a warm, proactive approach.
• Comfort working in busy, high-footfall environments and managing lines.
• Fan or consumer of the brand.
• Comfort with technology, including point-of-sale systems and iPad apps, and ability to learn new systems quickly.
• Team-oriented, punctual, reliable, and detail-driven.
• Must be available evenings and weekends.

Nice To Haves

• Multilingual skills, especially Spanish or Mandarin.
• Styling experience.
• Key-holder experience.

Responsibilities

• Greet customers, understand their needs, recommend fits and sizes, cross-sell products, and complete sales at the point of sale.
• Replenish stock, size and fold merchandise, organize the back of house, receive deliveries, and keep the sales floor immaculate.
• Tag products, follow electronic article surveillance procedures, maintain fitting room standards, and escalate concerns appropriately.
• Execute visual guidelines, maintain size runs, refresh windows, and keep displays aligned with brand direction.
• Assist with launch days, influencer visits, and extended trading hours.
• Contribute to daily targets, including conversion, units per transaction, average transaction value, and customer satisfaction scores.
• Follow safety, fire code, and incident reporting procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed