Sales Associate - Miami

Jaded London•Miami, FL
•Onsite

About The Position

The Sales Associate supports a high-energy pop-up in Miami and helps deliver an exceptional in-store experience. As a customer-facing representative on the shop floor, the associate welcomes guests, manages queues during busy periods, drives sales at the point of sale, and maintains a clean, organized, on-brand retail space. The position includes customer service and sales, store operations, loss prevention, visual merchandising, event support, contribution to sales and customer satisfaction targets, and compliance with health and safety procedures. Full-time and part-time roles are available, and associates must be available to work evenings and weekends.

Requirements

  • At least 1 year of retail, fashion, or hospitality experience in a fast-paced, customer-facing role.
  • Confident communication skills and a warm, proactive approach.
  • Comfort working in busy, high-footfall environments and managing lines.
  • Fan or consumer of the brand.
  • Comfortable using POS systems and iPad apps, with the ability to learn new systems quickly.
  • Team-oriented, punctual, reliable, and detail-driven.
  • Must be available to work evenings and weekends.

Nice To Haves

  • Multilingual ability; Spanish or Mandarin is a plus.
  • Styling experience.
  • Key-holder experience.

Responsibilities

  • Greet customers, understand their needs, recommend fits and sizes, cross-sell products, and complete sales at the point of sale.
  • Manage customer queues during busy periods.
  • Replenish stock, size and fold merchandise, organize the back of house, receive deliveries, and keep the sales floor immaculate.
  • Tag products, follow electronic article surveillance procedures, maintain fitting room standards, and escalate concerns appropriately.
  • Execute visual guidelines, maintain size runs, refresh windows, and keep displays aligned with brand direction.
  • Assist with launch days, influencer visits, and extended trading hours.
  • Contribute to daily conversion, units-per-transaction, average-transaction-value, and customer satisfaction targets.
  • Follow safety and fire code requirements and incident reporting procedures.
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