Sales Associate

Break Time•Holden, MO

About The Position

Break Time Sales Associates assist customers, process sales transactions, and perform operational and food-preparation duties to keep the convenience store clean and well stocked. They follow company policies and procedures to support proper and efficient operation during their scheduled shift. The role involves customer service, merchandising, communication, teamwork, use of store technology, assisting management, food preparation, and maintaining a clean and safe environment. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

Requirements

  • Must be at least 18 years old.
  • Friendly and customer-service-oriented, with an interest in a fast-paced work environment.
  • Flexible availability, including weekends and holidays.
  • Reliable transportation to work.
  • Ability to perform mathematical calculations to make change, complete shift reports, and account for products during vendor check-in.
  • Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
  • Ability and willingness to attend adequate food-safety training and obtain a Food Handler’s Card or equivalent certification.
  • Ability to work in a cooler with temperatures as low as 30 degrees for up to one hour and move and position products there; ability to move and position products in a freezer with temperatures as low as 0 degrees.
  • Ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Ability to remain standing for up to nine hours per shift.
  • Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
  • Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
  • Ability to perform assigned tasks accurately and with minimal supervision.
  • Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Must meet company requirements, including successfully completing a pre-employment background check and drug test.
  • Legal authorization to work in the United States.

Nice To Haves

  • High school diploma or equivalent.
  • Customer service, retail sales, or food-service experience.

Responsibilities

  • Greet and thank customers courteously, provide fast and friendly service, conduct accurate and efficient transactions, and address customer concerns promptly and courteously.
  • Perform merchandising activities, including pricing merchandise, implementing promotions and sales, suggestive selling, checking in vendors, and keeping merchandise stocked, clean, fronted, and faced, including cooler items.
  • Maintain store cleanliness.
  • Communicate professionally and promptly with customers, vendors, coworkers, and management about store operations.
  • Work collaboratively to serve customers while following applicable local, state, and federal regulations related to job duties and store operations.
  • Use store technology, including point-of-sale systems, computers, and handheld devices; make change, complete shift reports, and count products.
  • Help train new employees on company policies and procedures.
  • Perform loss-control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns appropriately.
  • Prepare food according to guidelines, recipes, and job aids; inspect products for appropriate time and temperature, cleanliness, rotation, portioning, and pricing.
  • Use ovens, roller grills, fryers, and other kitchen tools to prepare and present food items.
  • Sanitize and maintain equipment, dishes, and food-service areas; follow standards for quality, service, cleanliness, food safety, product display, and storage; clean the store when time allows.
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