Sales Associate

Pet Supermarket•Montgomery, AL

2d•Onsite

About The Position

The Sales Associate assists the store management team with the overall operation and performance of the store, including sales, merchandising, and operations. The role supports animal well-being and contributes to store success by following operational standards, helping reach sales goals, and ensuring efficient daily operations. The associate strives to enhance the lives of pets and their people through friendly, knowledgeable customer service and by helping customers select appropriate food and accessories. The position also involves maintaining a clean, neat, safe, and organized sales floor; caring for animals in the store; replenishing merchandise; and following company policies, procedures, and brand standards. Associates may spend most of their time standing or moving around on the sales floor, and may occasionally work alone. The work environment is relatively temperature-stable; accidental injuries from pets and common slips, trips, falls, or lifting-related strains and sprains are possible.

Requirements

Must be at least 18 years of age.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and/or holidays according to business needs.
Ability to perform physical duties requiring exertion and dexterity, including repeated heavy lifting of up to 55 pounds several times during a shift.
Active listening when communicating with customers and employees.
Active observation when merchandising the store.

Nice To Haves

Preferred retail or customer service experience.
Enjoy working with and around animals.

Responsibilities

Assist with sales, service, and customer experience initiatives by demonstrating the company’s selling and service models.
Acknowledge, welcome, and thank customers in a friendly and timely manner.
Help customers select products and answer questions to ensure they find suitable food and accessories for their pets.
Comply with Brand Standards and maintain the consistency and reputation of the store.
Work with the store team to meet or exceed targeted sales goals and drive daily sales goals.
Clean pet enclosures and ensure animals have appropriate food and water.
Support maintenance of the fish system.
Restock merchandise on shelves and fixtures and move products from the stockroom to the sales floor.
Maintain professionalism and a positive attitude in the workplace and communicate appropriately.
Complete tasks and other duties assigned by store management.
Follow company policies and procedures communicated by the Sunrise Support Office.
Maintain a clean, neat, and safe shopping environment.
Support a positive team environment and help coworkers when needed.