Sales Associate - Camp Hill

FGG Spas•Camp Hill, PA

About The Position

Hand & Stone is seeking a Sales Associate to help create memorable experiences for clients and members. The role involves connecting with clients, coworkers, and the community while supporting spa sales and operations. The ideal candidate is responsible, driven, positive, personable, communicates well, and has a demonstrated history of excellent customer service. Compensation includes an hourly base rate of $12.00–$15.00, tailored to experience and skill, plus uncapped commission on membership sales. Top performers typically earn an additional $2–$4 per hour in commission. The employer describes a supportive work environment, regular sales coaching and training, and opportunities to grow into spa leadership. The schedule varies and includes daytime, evening, weekend, and holiday hours; flexible availability is preferred.

Requirements

  • Responsible, driven, and positive approach with a winning personality.
  • Excellent communication skills.
  • Demonstrated history of providing exceptional customer service in prior roles.

Nice To Haves

  • Flexible availability for varied daytime, evening, weekend, and holiday schedules.

Responsibilities

  • Meet membership sales goals.
  • Consistently achieve performance-based goals set by spa leadership and the company, including membership conversion, booking efficiency, call conversion, and gift card sales.
  • Maintain detailed knowledge of the service menu and educate clients about the benefits of services and enhancements.
  • Provide excellent customer service by answering phone calls, setting appointments, greeting clients, and handling membership sales and management.
  • Promote sales, promotions, and events.
  • Uphold spa cleanliness standards.
  • Perform other duties as assigned.

Benefits

  • Supplemental insurance
  • Life insurance
  • Employer contributions to medical insurance
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training and development
  • Vision insurance
  • Uncapped commission on membership sales
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