Sales Associate

JCrew•Plymouth Meeting, PA

About The Position

As a Sales Associate, you represent the brand through personal style and passion, bringing welcoming energy to the sales floor. You help customers discover their look and work effectively with team members and managers to support business success. The role focuses on creating a seamless customer experience grounded in collaboration, kindness, and inclusivity.

Requirements

  • Be at least 18 years old.
  • Passionately support the brand, customers, and teams.
  • Stay up to date with current fashion trends and industry developments.
  • Embrace teamwork, flexibility, and courtesy while executing tasks.
  • Demonstrate strong problem-solving skills, champion new ideas, and navigate uncertainty.
  • Have scheduling flexibility, including nights, weekends, and holidays.
  • Bend, reach, and stretch for product; lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

  • Provide a seamless and authentic customer experience that extends the brand.
  • Drive sales while exceeding selling and service expectations.
  • Assist with operational and product-driven store tasks assigned by the management team, acting in a manner aligned with brand values.
  • Share customer feedback and insights with the management team.

Benefits

  • Competitive base pay and bonus programs
  • Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell
  • Entertainment, travel, fitness, and mobile technology discounts
  • 401(k) plan with company matching donations
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