Sales Associate - Freehold NJ

L.L.Bean•Freehold, NJ

5d•Onsite

About The Position

L.L.Bean is seeking a temporary, part-time Sales Associate (also referred to as a Sales Guide) for its Freehold, New Jersey store. The role supports the outdoor gear and apparel departments by delivering customer service, representing the L.L.Bean brand, maintaining the store, and working collaboratively with the team. The position adapts to changing daily needs and uses product knowledge and service expertise to create positive customer experiences. The company describes a culture centered on belonging, inclusion, teamwork, personal growth, outdoor heritage, integrity, service, respect, perseverance, healthy living, and sustainability. Flexible schedules, competitive pay, perks, and a generous product discount are mentioned. The anticipated starting base pay is $16.92; individual compensation may vary based on experience, qualifications, education, location, skills, competencies, and proficiency.

Requirements

Passion for providing world-class customer service.
Friendly and outgoing communication style.
Proficiency with computer systems and ability to learn new technologies.
Adaptability and openness to change.
Availability to work varied hours, including nights, weekends, and holidays.
Genuine passion for the outdoors and participation in outdoor activities.
Ability to work collaboratively in a retail environment and serve customers and teams from a variety of backgrounds.
Ability to stand and walk during a shift; talk or hear in person and by headset.
Ability to occasionally ascend or descend ladders, stairs, and ramps.
Ability to perform repetitive motions that may involve wrists, hands, or fingers; occasionally stoop, kneel, bend, or crouch; and lift 1 to 20 pounds.
Ability to occasionally move and lift objects up to 40 pounds, using a team lift as needed.

Responsibilities

Approach and assist multiple customers, providing personal and genuine service.
Turn customer interactions into sales opportunities and build brand loyalty through service.
Work collaboratively and respectfully with team members and customers from varied backgrounds.
Listen to customer needs and resolve problems efficiently at the first point of contact.
Use point-of-sale systems, customer systems, and mobile devices to provide fast omni-channel service.
Promote L.L.Bean-sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
Maintain an organized store, uphold visual and merchandising standards, and support store operations processes.
Collaborate with the team to achieve results, foster a positive work environment, and adapt to changing business needs.
Follow safety policies and procedures to contribute to a safe and healthy workplace.