Full Time - Sales Associate - Outside Lawn & Garden - Closing

Lowe's Companies, Inc.•Paterson, NJ
•$17 - $19

About The Position

The Sales Associate provides friendly, professional customer service in Lowe’s Outside Lawn & Garden department during the closing shift. The associate welcomes customers, listens to their needs, answers questions, and helps them find and select appropriate products and services for home improvement projects. The role involves assisting with merchandise, replenishing shelves, processing orders and deliveries, and preparing products to meet customer needs. Associates may also cross-train in other store areas and occasionally travel to meetings, training, or neighboring stores. Work may take place indoors or outdoors, with exposure to varied weather, noise, and moving or shaking objects and equipment. Pay is $17.00–$19.05 per hour; starting pay may vary based on position, location, education, training, and experience.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
  • Ability to minimally lift 25 pounds unassisted, or lift over 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other areas of the store to help deliver the best customer service.
  • Prepare department merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.
  • Occasionally travel to meetings, training, or to support neighboring stores, as needed.
  • Follow lifting guidelines, limiting single lifts to 75 pounds and using team lifts or powered equipment as required.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
  • Flexible spending and health savings accounts
  • 401(k) retirement account with company match
  • Employee Assistance Program with concierge, work/life services, and no-cost counseling
  • Tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and parental leave
  • Adoption assistance
  • Associate discount and broad discount platform
  • Potential annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards, based on eligibility
  • Learning and development opportunities
  • Flexible schedules
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