Full Time - Sales Associate - Outside Lawn & Garden - Closing

Lowe's Home Centers•Madison, TN
•Onsite

About The Position

The Sales Associate provides friendly, professional customer service in Lowe’s Outside Lawn & Garden department. The associate welcomes customers, helps them locate and select products and services for home improvement projects, answers questions, handles merchandise, and supports customers through shopping or checkout. The role also involves organizing and replenishing merchandise, processing orders and deliveries, and preparing products based on customer needs. Associates may be cross-trained in other store areas and may occasionally load merchandise. The specific daily responsibilities may vary by department and store needs. The work may take place indoors and outdoors in changing weather conditions, including extreme heat or cold, wet, humid, windy, or drafty conditions. Associates may encounter noise and moving or shaking objects and equipment. The position requires following safe lifting guidelines and using powered equipment only with proper training or help from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or nearby stores may be needed.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and restocking them.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-train in other areas of the store to support customer service.
  • Prepare merchandise for customers, such as tinting or mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Competitive pay and flexible schedules.
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