Full Time - Sales Associate - Outside Lawn & Garden - Closing
About The Position
As a Customer Service Associate at Lowe’s, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You will listen to customers, answer questions, assist with selecting and handling merchandise, and help ensure their needs are met. Responsibilities and daily activities vary by department, and associates may cross-train in other store areas. This position is for the Outside Lawn & Garden department and is listed as a closing role. Work may take place indoors and outdoors in varying weather and environmental conditions. Regular travel is not required, but occasional travel to meetings, training, or neighboring stores may be needed. The posted pay range is $16.00–$16.15 per hour. Starting pay may vary based on factors such as position, location, education, training, and experience.
Requirements
- At least 6 months of experience using a computer to input, access, modify, or output information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other physical activities.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts or powered equipment as required.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran experience; Lowe’s encourages military and veteran talent to apply.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, select, and handle merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately and on time.
- Cross-train in other store areas to support customer service.
- Prepare department merchandise to meet customer needs, such as cutting or bundling materials or mixing paint, as applicable.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Maternity and parental leave
- Adoption assistance
- Associate discount, including a 10% discount
- Learning and development opportunities
- Business Travel Accident insurance
- Optional Employee Stock Purchase Plan
- Annual bonuses, deferred compensation, and grant awards for eligible associates
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
