Sales Associate

Lilly Pulitzer•Fort Lauderdale, FL
•Onsite

About The Position

The Sales Associate assists clientele and supports the operational and sales needs of the business. The role involves understanding the Lilly Pulitzer brand, its lifestyle, clients, merchandise, and heritage; demonstrating the brand’s selling culture; and providing an exceptional client experience. Associates drive sales through product knowledge, awareness of market trends, personalized outreach, active listening, and effective communication. They also develop client relationships, help maintain visual and operational standards, share feedback with store management, and exhibit the company’s Core Values. This is a part-time, hourly, non-exempt position based in a Lilly Pulitzer retail store. Flexible working hours may be required, including nights, weekends, and holidays, due to the seasonal nature of the business. The role requires collaboration, compliance with company policies and the Employee Handbook’s Code of Conduct, and is reviewed annually.

Requirements

  • Ability to multitask in a fast-paced environment.
  • Ability to effectively communicate with clients, colleagues, and management.
  • Ability to be on your feet and maneuver around the store during shift hours.
  • Ability to lift up to 20 pounds.

Nice To Haves

  • Prior retail or client service experience in the fashion or retail industry.
  • Prior knowledge of XStore and Tulip.

Responsibilities

  • Understand the Lilly Pulitzer brand, including its lifestyle, clients, merchandise, and heritage.
  • Demonstrate the Lilly Pulitzer selling culture and ensure a positive client experience.
  • Drive sales by providing exceptional service using product knowledge, market trends, personalized outreach, and active listening and communication.
  • Develop and maintain relationships with clients.
  • Help maintain visual and operational standards established by the Visual and Retail Operations teams.
  • Provide store management with continuous feedback about selling opportunities and successes.
  • Understand, embrace, and exhibit Lilly Pulitzer’s Core Values.
  • Collaborate effectively with others in alignment with the company’s Core Values.
  • Comply with Lilly Pulitzer policies and the Code of Conduct outlined in the Employee Handbook.
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