Sales Associate

Madewell•Edina, MN

About The Position

Madewell is a premium apparel brand founded in 2006, creating denim and foundational wardrobe pieces for men and women. The Sales Associate represents the brand on the sales floor, helping customers discover their style while collaborating with team members and managers to support store business and provide a welcoming, inclusive customer experience. The role includes delivering authentic customer service, driving sales, completing operational and product-related tasks assigned by management, and sharing customer feedback with the management team. The position requires scheduling flexibility, including nights, weekends, and holidays, and the ability to perform specified physical tasks, including moving at least 40 pounds.

Requirements

  • Be at least 18 years old.
  • Passionately support the brand, customers, and teams.
  • Stay up to date with current fashion trends and industry developments.
  • Embrace teamwork, flexibility, and courtesy while executing tasks.
  • Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
  • Have scheduling flexibility, including nights, weekends, and holidays.
  • Bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

  • Provide a seamless and authentic customer experience that reflects the brand.
  • Drive sales while exceeding selling and service expectations for customers.
  • Assist with operational and product-driven store tasks assigned by the management team, acting in a manner aligned with brand values.
  • Share customer feedback and insights with the management team.

Benefits

  • Competitive base pay and bonus programs.
  • Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
  • Entertainment, travel, fitness, and mobile technology discounts.
  • 401(k) plan with company matching donations.
  • Competitive benefits and perks; availability may depend on work location, employment type, and eligibility requirements.
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