About The Position

The Sales Associate works closely with customers, providing product information about features, warranties, discounts, deals, and other relevant details. The role supports sales goals and represents the store positively by building and maintaining long-term customer relationships. It also involves maintaining store displays and appearance, keeping merchandise stocked and recovered, and staying aware of trends and competition.

Requirements

  • Friendly and outgoing personality.
  • Strong work ethic and interpersonal skills.
  • Basic computer skills.
  • Ability to work a flexible schedule.
  • Ability to communicate effectively with customers in person and over the phone.
  • Ability to multitask.
  • Ability to maintain a pleasant and calm disposition under stress.
  • Ability to understand and follow oral and written instructions.
  • Ability to demonstrate initiative and effective problem-solving skills within the scope of the position.
  • Ability to stand, walk, bend, kneel, stoop, and climb throughout the day.
  • Ability to frequently lift and/or move items weighing up to 50 pounds.

Responsibilities

  • Greet customers, determine their needs and wants, and recommend merchandise.
  • Advise customers on the use and care of merchandise as needed.
  • Answer customer questions and concerns promptly and in a friendly manner.
  • Stock and recover merchandise.
  • Keep the work area clean and organized.
  • Operate pallet jacks and forklifts as needed.
  • Ensure proper signage is in place throughout the assigned department.
  • Use a computer for general tasks such as checking prices and inventories.
  • Assist with inventory preparation.
  • Create special orders as needed.
  • Watch for safety hazards in the store that could affect employees or customers.
  • Handle customer complaints, questions, and concerns professionally and in a friendly manner.
  • Bring in carts from outside.
  • Perform additional duties as assigned.
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