Power Equipment Sales Specialist

Country Critters Veterinary Clinic • Acme, PA

3d

About The Position

The Power Equipment Sales Specialist provides outstanding customer service and meets or exceeds sales forecasts across Power Equipment departments. The role requires extensive power equipment knowledge, understanding of retail financing and competitive products, and the ability to build relationships and close sales. Product areas include tractors, tractor attachments and implements, zero-turn and riding lawn mowers, utility trailers, UTVs, and related accessories and parts. The specialist serves as the customer’s primary contact for power equipment needs throughout the equipment life cycle, including sales, service, and warranty support.

Requirements

• Exceptional customer service skills and a desire to help others.
• Expert knowledge of and operational experience with power equipment.
• Results-oriented approach and retail sales experience.
• Excellent interpersonal skills, including rapport-building, active listening, and effective communication with diverse individuals.
• Excellent verbal and written communication skills.
• Ability to adapt successfully to new environments, responsibilities, and activities.
• Ability to work independently without supervision.
• Strong background using electronic equipment, including tablets, computers, and online applications.
• Ability to work with a team in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient.
• Ability to access and use the in-store computer, scanning system, and wireless handheld unit.
• Ability to stand and/or walk for extended periods.
• Ability to perform repetitive wrist movements on a keyboard.
• Ability to lift, push, and/or pull at least 30 pounds repetitively and 31–50 pounds intermittently.
• Ability to communicate verbally with others in person and via electronic devices.
• Ability to use a ladder, pallet jack, and/or forklift.
• Close vision for computer-related activities.

Responsibilities

• Help customers identify power equipment products suited to their applications and needs, providing excellent customer service.
• Maintain equipment displays and signage, following the Outdoor Merchandising Guide and company standards.
• Conduct power equipment demonstrations when necessary.
• Assist customers with retail financing and verify requirements before releasing tractors.
• Manage store-stock and customer special orders for power equipment.
• Assist with receiving, moving, and displaying power equipment products.
• Perform pre-delivery inspections when receiving and selling applicable equipment.
• Coordinate delivery of equipment to customers as needed.
• Maintain current customer information throughout the equipment life cycle in Salesforce.
• Maintain accurate tractor inventory in store inventory systems and Salesforce.
• Coordinate service and repairs with RK mechanics, the parts department, and mobile technicians.
• Help customers and store mechanics document repairs in Salesforce, including creating cases and parts requests, completing work orders, and finalizing warranty claims.
• Ensure safe equipment and tool use and proper maintenance.
• Cross-train other store associates to assist power equipment customers.
• Help maintain the cleanliness of the store exterior and shop work area.
• Regularly use general office equipment, including a keyboard for data entry.
• Participate in cross-training to support work across departments and responsibilities.
• Stay current on the latest developments.
• Provide friendly, proactive, and professional support to internal and external parties, responding promptly and effectively to inquiries, concerns, and issues.
• Demonstrate Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Benefits

• 401(k) plan with a 100% match on the first 3% of contributions and a 50% match on the next 2%.
• Healthcare plans.
• Virtual doctor visits.
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program.
• 15% associate discount.
• Dave Ramsey’s SmartDollar Program.
• Associate Assistance Program.
• RK Cares Associate Hardship Program.
• 24/7 Chaplaincy Services.
• Company-paid YMCA family membership.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed