Sales Associate

Carter's•East Point, GA
•Onsite

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome customers, help them find products for their families, and support them through important parenting moments. The role is part of a welcoming and inclusive environment that values and optimizes employees’ skills and talents. Carter’s provides training and development programs and opportunities to build skills and grow in the role and beyond.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Assist with omnichannel shopping as needed to ensure a positive customer experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to support work-life balance, with hours of operation that may accommodate personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering the opportunity to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
  • Professional and personal development, including programs to grow in the current role and beyond.
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