Sales Associate

Knitwell Group•Hattiesburg, MS
•Onsite

About The Position

Talbots is hiring a Sales Associate to provide an exceptional customer experience, promote products, and build relationships with customers and the brand. The role supports store business and management, contributes to sales and service goals, and completes customer-service and operational assignments. Associates are expected to work cooperatively in a team environment and maintain flexible availability based on business needs, including evenings, weekends, and holidays. The position is regular part-time, with open availability of 15 to 20 hours per week.

Requirements

  • Demonstrated selling competence and styling expertise, with a love of fashion.
  • Ability and drive to create, build, and cultivate relationships.
  • Ambition and passion for achieving individual and team goals; thrives in a team environment.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency navigating a computer, iPad, or handheld system.
  • Strong organizational skills and ability to multitask in a fast-paced, changing environment.
  • Ability to work cooperatively in a diverse work environment.
  • Comfort with climbing ladders, moving regularly, and standing for extended periods.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
  • Open availability for 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Use service enhancers, including Concierge, to build strong relationships.
  • Serve multiple customers at a time, multitask, and handle simultaneous projects.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits and recommend items suited to customers’ needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
  • Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational duties, including filling orders, replenishment, and recovery.

Benefits

  • Growth and development opportunities.
  • Incentive opportunities.
  • Comprehensive benefits packages accessible to full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral incentive program.
  • Discounts on travel, shopping, concerts, and more.
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