Seasonal Sales Associate

The Paper Store•Manchester, NH

About The Position

Sales Associates deliver world-class customer service, achieve sales goals, and maintain merchandising standards in a fun, fast-paced retail environment. They report directly to the Store Team Leader and other members of management. Associates provide a unique shopping experience by using the G.U.E.S.T. service approach and also follow company guidelines at the point of sale, process new products, stock shelves, recover the sales floor, and clean throughout the store. After comprehensive training, associates at select locations may perform ear piercings and provide a safe, sanitary experience in accordance with state, federal, and CDC guidelines. They also complete other tasks assigned by store management and comply with company policies and procedures.

Requirements

Previous specialty retail experience is preferred but not required.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to multitask while attending to customers and remain flexible to business needs.
Ability to work well in a team environment.
Proficiency with Microsoft Office and point-of-sale systems.
Ability to stand for long periods of time.
Professional conduct, demeanor, and attire in compliance with the company dress code.
Ability to lift and mobilize medium to large items weighing up to 50 lbs. using appropriate safety techniques.

Nice To Haves

Previous experience in specialty retail.

Responsibilities

Model the G.U.E.S.T. service approach and consistently deliver world-class service.
Greet customers warmly and enthusiastically, ask open-ended questions to understand their needs, and explain relevant product features and benefits.
Suggest additional items using effective selling techniques, thank customers, and invite them to return.
Act as a brand ambassador and build customer loyalty through friendly, attentive, and respectful service.
Contribute to a positive work environment through respectful, ethical behavior, honest communication, and professionalism.
Maintain professional attire, demeanor, and appearance in compliance with the company dress code.
Support sales efforts and initiatives across business channels to maximize company sales.
Capture accurate and valid customer information at the point of sale.
Stay aware of current promotions and process them correctly at the point of sale.
Participate in required training and development using available training resources.
Prepare incoming products for the sales floor following supervisors’ instructions and guidance.
Merchandise products according to company visual guidelines and standards.
At select locations, perform ear piercings after comprehensive training and follow applicable safety and sanitation guidelines.
Maintain knowledge of computers, systems, and programs relevant to the position.
Maintain store cleanliness and maintenance standards.
Complete other tasks as directed by store management within the assigned time frame.
Comply with company policies and procedures.