About The Position

A part-time Sales Associate drives sales and customer relationships by providing strong customer service and using effective selling techniques. The role performs daily store functions, including product merchandising and sales, customer relations, and store maintenance. Customer service, sales, and teamwork are central to the position. The associate helps customers select appropriate merchandise, supports shipments and restocking, maintains visual standards and organized sales areas, and follows company policies and training programs. The position requires effective communication, basic fashion and style knowledge, and the ability to work in a fast-paced retail environment. Previous retail or customer service experience and a high school diploma or equivalent are preferred but not required.

Requirements

  • Excellent command of English to communicate effectively with management, customers, and other employees.
  • Basic fashion and style trend knowledge and an interest in working with customers in a retail setting.
  • Problem-solving, analytical, detail-orientation, flexibility, communication, and interpersonal skills to provide customer service and support inventory control, merchandise transport, and store maintenance.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and to work flexibly in a fast-paced, dynamic environment.
  • Reliable transportation.

Nice To Haves

  • Previous retail or customer service work experience is preferred, but not necessary.
  • High school diploma or equivalent is preferred.

Responsibilities

  • Use basic fashion and trend knowledge to meet customer needs by selling appropriate merchandise, maintaining DTLR standards, and building customer relationships.
  • Assist with shipments, merchandising, restocking, and pricing.
  • Provide each customer with a positive, energetic, and outgoing impression, while maintaining a positive and enthusiastic attitude toward the job and company.
  • Comply with all company policies.
  • Participate in service training and product programs.
  • Follow visual standards, complete daily restocking, and ensure adequate size runs are represented according to visual directions.
  • Assist in preventing employee and customer theft.
  • Help maintain a neat and orderly sales environment.
  • Help keep the store organized as directed by store management.
  • Perform other duties as assigned.
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