PT Sales Associate - Vacaville Outlet
Marc Jacobs•Vacaville, CA
•$17 - $18•Onsite
About The Position
Marc Jacobs International seeks a Sales Associate to join its Vacaville Premium Outlet in Vacaville, California. The role drives sales and service by providing an exceptional client experience, engaging in clienteling, and assisting with store operations. The Sales Associate helps create a welcoming store environment, builds client relationships, shares styling and product expertise, and supports sales-floor and stockroom organization while following company policies and procedures.
Requirements
- At least 1 year of experience in retail, sales, or an industry-adjacent role focused on customer service.
- Experience generating sales and building and developing client relationships.
- Demonstrated verbal and written communication skills.
- Passion and empathy for clients, with the ability to anticipate and exceed client expectations.
- Ability to embrace change and new opportunities while remaining true to the Marc Jacobs brand DNA.
- Curiosity, appreciation of diversity and collaboration, and openness to disruptive ideas.
- Excellent organizational, follow-up, and time-management skills.
- Passion for the Marc Jacobs brand and product offering.
- Computer skills, including operating a POS and navigating Microsoft Office.
- Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
Responsibilities
- Consistently achieve or exceed individual and store sales goals and other commercial KPIs.
- Keep the store guest-ready so clients feel comfortable, welcomed, and free to be themselves.
- Build sales by providing styling expertise, seasonal trend guidance, and product knowledge.
- Use the client journey and its core behaviors to provide an elevated experience and encourage repeat business.
- Demonstrate deep knowledge of the Marc Jacobs Universe, including products, Brand DNA, and brand pillars.
- Capture client data by cultivating new and existing client relationships.
- Initiate regular client contact and promptly follow up on sales, events, and client inquiries.
- Foster collaboration and open communication with colleagues and management.
- Maintain a curious, learning-oriented attitude and seek and receive feedback from colleagues and management.
- Keep the sales floor and stockroom well-organized.
- Adhere to company policies and procedures.
Benefits
- Paid holidays, vacation time, sick time, and personal time.
- Medical, dental, and vision insurance.
- 401(k) matching.
- Discounts on travel, entertainment, and more through PerkSpot.
- Discounts on Marc Jacobs products and access to discounts on other LVMH brands.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
